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Terms and Conditions of Sale

Company Identity

DUB Shop CBD, owned by EI AGR with a capital of: 450 euros

Headquarters: 1 rue de la demi-lune 17440 Aytré

Email address:

SIREN: 953170883

RCS: La Rochelle A 953 170 883

Article 1 - Purpose

These terms and conditions govern the sales by the company EI AGR of the products marketed on its website DUB Shop CBD.

Article 2 - Prices

The prices of our products are indicated in euros, all taxes included (VAT and other applicable taxes on the day of the order), unless otherwise stated and excluding any processing and shipping fees. In the case of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and charges are not the responsibility of the company EI AGR. They will be at your expense and are your sole responsibility, both in terms of declarations and payments to the competent authorities and bodies of your country. We advise you to inquire about these aspects with your local authorities. All orders, regardless of their origin, are payable in euros. The company EI AGR reserves the right to modify its prices at any time, but the product will be invoiced based on the rate in effect at the time of order validation and subject to availability. The products remain the property of the company EI AGR until full payment of the price. Attention: as soon as you physically take possession of the ordered products, the risks of loss or damage to the products are transferred to you.

Article 3 - Orders

You can place an order on the website: Contractual information is presented in French and will be confirmed at the latest when your order is validated by the company EI AGR. The company EI AGR reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, particularly in case of supply problems or difficulties regarding the received order.

Article 4 - Validation of Your Order

Any order placed on the website implies full acceptance of these General Conditions. Any order confirmation implies your full and complete acceptance of these general terms and conditions of sale, without exception or reservation. All the data provided and the confirmation recorded will constitute proof of the transaction. You declare that you have perfect knowledge of them. The order confirmation will be considered as a signature and acceptance of the operations carried out. A summary of the information of your order will be communicated to you via the email address provided for order confirmation.

Article 5 - Payment

Confirming your order implies your obligation to pay the indicated price. Payment for your purchases is made by credit card or bank transfer using secure systems. The card will only be charged at the time of order validation by the company EI AGR.

Article 6 - Withdrawal

According to the provisions of Article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from the receipt of your products to exercise your right of withdrawal without having to justify reasons or pay penalties. Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be of such a nature as to defeat the right of withdrawal. Return costs are at your expense. In the event of exercising the right of withdrawal, the company EI AGR will proceed to refund the amounts paid, within 14 days following the notification of your request and via the same means of payment as used during the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

  • The provision of services fully performed before the end of the withdrawal period and whose execution has begun after the express prior agreement of the consumer and the express waiver of his right of withdrawal.

  • The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period.

  • The supply of goods made to the consumer's specifications or clearly personalized.

  • The supply of goods liable to deteriorate or expire rapidly.

  • The supply of goods that have been unsealed by the consumer after delivery and that cannot be returned for reasons of hygiene or health protection.

  • The supply of goods which, after delivery and by their nature, are inseparably mixed with other items;

  • The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the conclusion of the contract depends on market fluctuations beyond the control of the professional.

  • The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery.

  • The supply of a newspaper, periodical, or magazine, except for subscription contracts for these publications.

  • Transactions concluded at a public auction.

  • The supply of digital content not provided on a material support when the execution has begun after the express prior agreement of the consumer and the express waiver of his right of withdrawal.

Article 7 - Availability

Our products are offered as long as they are visible on the website and within the limits of available stock. For products not in stock, our offers are valid subject to availability from our suppliers. In the event of a product being unavailable after placing your order, we will inform you by email. Your order will be automatically canceled, and no bank debit will be made.

Article 8 - Delivery

The products are delivered to the delivery address indicated during the ordering process, within the timeframe specified on the order validation page. In accordance with legal provisions, in the event of a delivery delay, you have the option to cancel the order under the conditions and modalities defined in Article L 138-2 of the Consumer Code. If you receive the product in the meantime, we will proceed with its refund and shipping costs according to the conditions of Article L 138-3 of the Consumer Code.

In the case of delivery by a carrier, the company EI AGR cannot be held responsible for a delivery delay due exclusively to unavailability of the customer after several appointment proposals, or due to various errors committed by the delivery company. Additionally, the company EI AGR cannot be held responsible for theft, loss, Customs seizure, or errors committed by the delivery company, and therefore will not provide any right to refund or exchange of the merchandise

Article 9 - Liability

The products offered comply with the current French legislation. The responsibility of the company EI AGR cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order. Furthermore, the company EI AGR cannot be held responsible for damages resulting from misuse of the purchased product. Finally, the responsibility of the company EI AGR cannot be engaged for any inconvenience or damage inherent to the use of the Internet network, including a service interruption, an external intrusion, or the presence of computer viruses.

Article 10 - Intellectual Property

All elements of the website are and remain the intellectual and exclusive property of the company EI AGR. No one is authorized to reproduce, exploit, redistribute, or use in any way, even partially, elements of the site whether they are software, visual, or audio. Any simple link or hyperlink is strictly prohibited without the express written agreement of the company EI AGR.

Article 11 - Personal Data

The company EI AGR reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for improving the services and information we provide to you. They may also be transmitted to companies that contribute to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing, and payment. This information and data are also kept for security purposes, in order to comply with legal and regulatory obligations. In accordance with the law of January 6, 1978, you have the right to access, rectify, and oppose the personal information and data concerning you, directly on the website.

Article 12 - Archiving of Proof

In accordance with the General Data Protection Regulation (GDPR) in force since May 25, 2018, the company EI AGR will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of Article 1348 of the Civil Code. The computerized records of the company EI AGR will be considered by all parties concerned as proof of communications, orders, payments, and transactions between the parties.

Article 13 - Applicable law in case of disputes

The language of this contract is French. These terms of sale are subject to French law. In case of dispute, French courts will have exclusive jurisdiction.

Article 14 - Warranty

All our products benefit from the legal guarantee of conformity and the guarantee against hidden defects, provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it can be returned, exchanged, or refunded. All claims, requests for exchange, or refund must be made by email or by phone within 30 days of delivery. The products must be returned to us in the condition in which you received them with all elements (accessories, packaging, instructions...). The shipping costs will be refunded to you based on the invoiced rate, and the return costs will be refunded to you upon presentation of proof. The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6..

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